Senior Project Manager

We are looking for a Senior Project Manager with hands-on experience managing large and small fast-moving brand and (mostly) website projects from concept and design, to development and implementation. 

You understand best practices and work with dedication to meeting the needs of our team and clients. You are detail-oriented, excellent at collaborating, super high energy, and eager to work collaboratively. 

You know what's happening, what comes next, and where things need to be at all times: you are a master juggler. You can work across various projects, manage client expectations, schedules, budgets, assets, resources, and scopes with quality and attention to detail in every area.

You will move projects forward, supporting the people working in them so they can do their best work. Great work that reflects what our clients need, making them part of the process and giving them a great experience working with us. 

Production

• Plan and schedule large and small website projects based on sales hand-off documentation (client requirements, SOWs, etc) and client discovery sessions
• Balance day-to-day project oversight to ensure that projects are completed on time, on budget, on brief, and to the highest quality.
• Lead internal and external calls and presentations, ensuring they stay on topic and meet the objectives.
• Ensure quality control and review deliverables prepared by the team before they reach the client.

Client Management

• Act as a client partner, helping our team understand them and their business, strategizing new projects and helping them be more successful working with us
• Analyze information provided by the client to effectively determine changes to the project’s requirements and possible roadblocks.
• Plan, control, and manage client input and requirements to ensure that our design and development teams’ needs are met.
• Collaborate with sales to scope upsell/support projects: provide work breakdown structures, cost & time estimates, and use your technical expertise to ensure the successful set-up of new projects, from support tasks to large website projects.

You love what you do and are a true-born team player who can successfully work across teams, time zones, and projects. You have a positive, proactive, and problem-solving mindset, that combined with your technical knowledge of design and web development allows you to respond to challenges and explore multiple and unique solutions with our clients and team.

• 2+ years of experience working as a producer/project manager in a digital agency
• Located in EST or EU timezone (although we have 100% flexible hours)
• Your technical knowledge of web design and web development allows you to effectively work with creative, development, and cross-functional teams.
• You treat everything you do uniquely and understand that no client, project, product or way of working is ever the same.
• Sharp attention to detail and QA. You are able to spot issues and bugs by quickly browsing through it and can easily find the right solution.
• Keen understanding of the (digital) business objectives and confidence in proposing next steps from a strategic and technical perspective.
• You are an over-communicator and believe that clear, precise & timely communication is what drives us forward
• You can deal with pressure and are phenomenal at interacting with clients & co-workers during stressful periods. 
• You help the team move forward when they are stuck trying to decipher what the client wants/needs and bring clarity to the project.
• Strong team-building and people management abilities. 
• You can deal with ambiguity and the unknown. You are not scared of projects that are not super well defined from the beginning.

Nice to Have

• Webflow knowledge
• Design or Web Development background